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Terms and Conditions

Welcome to Anmoon Travel! These Terms and Conditions govern your use of our website and the services we offer. By booking with us or using our website, you agree to these terms. Please read them carefully.

1. Bookings and Reservations

All bookings are subject to availability and confirmation. A deposit or full payment may be required at the time of booking, depending on the type of service. Once a booking is confirmed, you will receive a detailed itinerary and payment receipt.

2. Payments

Accepted payment methods include credit card, bank transfer, or other methods outlined during booking. Full payment is typically required before the start of your trip. Specific terms will be detailed in your booking agreement. Late payments may result in cancellation or additional fees.

3. Cancellation and Refund Policy

Cancellations by You: Cancellations must be made in writing via email or contact form. Refunds will be processed as per the cancellation policy outlined during booking, with potential deductions for non-refundable expenses (e.g., accommodation or transportation bookings).
Cancellations by Anmoon Travel: In the rare event we need to cancel a trip, you will receive a full refund or the option to rebook.

4. Changes to Itineraries

By You: Any request for changes must be submitted in writing. While we will try to accommodate changes, they may be subject to availability and additional fees.
By Anmoon Travel: We reserve the right to adjust itineraries due to unforeseen circumstances (e.g., weather, safety concerns). We will always strive to provide an equivalent alternative.

5. Travel Insurance

Travel insurance is highly recommended. It is your responsibility to ensure adequate coverage for trip cancellations, medical emergencies, and other unexpected events.

6. Your Responsibilities

Passports and Visas: You are responsible for ensuring your passport is valid and any required visas are obtained before traveling.
Health and Safety: Inform us of any medical conditions or dietary requirements prior to the trip. Follow the instructions of our guides to ensure your safety.

7. Liability

Anmoon Travel’s Responsibility: We are committed to delivering high-quality services. However, we are not liable for circumstances beyond our control, including natural disasters, strikes, or third-party failures.
Your Responsibility: You accept that travel involves some risk and agree to participate responsibly.

8. Use of Our Website

You agree not to misuse our website or interfere with its functionality. All content on the website is owned by Anmoon Travel and may not be copied, reproduced, or distributed without our permission.

9. Disputes

Any disputes will be resolved under the laws of Morocco. Efforts will first be made to resolve disputes amicably through negotiation.

10. Changes to Terms and Conditions

Anmoon Travel reserves the right to update these Terms and Conditions at any time. Changes will be communicated via our website or email.